Claims Repudiation Ratio (General/Health) in Indian Insurance

%generalhealthDerived from regulatory data

Definition

Percentage of available claims repudiated by count during the period. NL-37 uses 'claims repudiated' — equivalent to Section 45 denial in life, though non-life policy tenures differ.

Note: NL-37 also reports 'claims closed without payment' (CWOP) which is a distinct disposition — see cwop_ratio metric.

Source form: NL-37 ·Source documents

Lowest to Highest

Latest available value per insurer — FY24-25

#InsurerClaims Repudiation Ratio (%)Period
1Narayana Health Insurance0.00FY24-25
2Agriculture Insurance Company of India0.00FY24-25
3Oriental Insurance Company0.34FY24-25
4SBI General Insurance1.40FY24-25
5New India Assurance1.51FY24-25
6HDFC ERGO General Insurance1.59FY24-25
7Universal Sompo General Insurance1.76FY24-25
8Bajaj Allianz General Insurance1.79FY24-25
9Acko General Insurance1.91FY24-25
10Reliance General Insurance2.11FY24-25
11Raheja QBE General Insurance2.73FY24-25
12Tata AIG General Insurance2.80FY24-25
13Digit General Insurance2.97FY24-25
14IFFCO Tokio General Insurance3.06FY24-25
15Liberty General Insurance3.06FY24-25
16Care Health Insurance3.10FY24-25
17Generali Central Insurance (formerly Future Generali)3.12FY24-25
18Shriram General Insurance3.53FY24-25
19Zurich Kotak General Insurance3.79FY24-25
20Magma General Insurance3.91FY24-25
21United India Insurance3.96FY24-25
22Aditya Birla Health Insurance3.98FY24-25
23National Insurance Company4.68FY24-25
24Royal Sundaram General Insurance5.03FY24-25
25Chola MS General Insurance5.76FY24-25
26ManipalCigna Health Insurance6.24FY24-25
27Niva Bupa Health Insurance7.30FY24-25
28Zuno General Insurance7.59FY24-25
29ICICI Lombard General Insurance8.28FY24-25
30Star Health Insurance12.33FY24-25
31Navi General Insurance17.14FY24-25
32Galaxy Health Insurance17.33FY24-25
33ECGC41.52FY24-25
34Kshema General Insurance52.74FY24-25

Source: IRDAI public disclosures (NL-37). Click an insurer name for full provenance and historical data.
Machine-readable: this metric as JSON · all facts as CSV