HDFC ERGO General Insurance Claims Repudiation Ratio (General/Health)

1.59%
FY24-25
Lower is better

HDFC ERGO General Insurance's claims repudiation ratio was 1.5905% for FY24-25, as reported in IRDAI form Handbook-Table-53.

Percentage of available claims repudiated by count during the period. NL-37 uses 'claims repudiated' — equivalent to Section 45 denial in life, though non-life policy tenures differ.

Note: NL-37 also reports 'claims closed without payment' (CWOP) which is a distinct disposition — see cwop_ratio metric.

Historical Data

PeriodValueSource formData as of
FY24-251.59 %Handbook-Table-532026-09-19
FY23-240.81 %Handbook-Table-532026-09-19
FY22-231.06 %Handbook-Table-532026-09-19
FY21-220.27 %Handbook-Table-532026-09-19
FY20-211.26 %Handbook-Table-532026-09-19

Provenance

Reported by
HDFC ERGO General Insurance
Regulatory form
Handbook-Table-53 · what this form contains
Reporting period
FY24-25
Source document
IRDAI Handbook Table 53 · HDFC ERGO General Insurance's disclosure page
Last verified
2026-09-19