Chola MS General Insurance Claims Repudiation Ratio (General/Health)

5.76%
FY24-25
Lower is better

Cholamandalam MS General Insurance's claims repudiation ratio was 5.7586% for FY24-25, as reported in IRDAI form Handbook-Table-53.

Percentage of available claims repudiated by count during the period. NL-37 uses 'claims repudiated' — equivalent to Section 45 denial in life, though non-life policy tenures differ.

Note: NL-37 also reports 'claims closed without payment' (CWOP) which is a distinct disposition — see cwop_ratio metric.

Historical Data

PeriodValueSource formData as of
FY24-255.76 %Handbook-Table-532026-09-19
FY23-245.88 %Handbook-Table-532026-09-19
FY22-236.02 %Handbook-Table-532026-09-19
FY21-227.24 %Handbook-Table-532026-09-19
FY20-215.21 %Handbook-Table-532026-09-19

Provenance

Reported by
Chola MS General Insurance
Regulatory form
Handbook-Table-53 · what this form contains
Reporting period
FY24-25
Source document
IRDAI Handbook Table 53 · Chola MS General Insurance's disclosure page
Last verified
2026-09-19