Navi General Insurance Claims Repudiation Ratio (General/Health)

17.14%
FY24-25
Lower is better

Navi General Insurance's claims repudiation ratio was 17.1382% for FY24-25, as reported in IRDAI form Handbook-Table-53.

Percentage of available claims repudiated by count during the period. NL-37 uses 'claims repudiated' — equivalent to Section 45 denial in life, though non-life policy tenures differ.

Note: NL-37 also reports 'claims closed without payment' (CWOP) which is a distinct disposition — see cwop_ratio metric.

Historical Data

PeriodValueSource formData as of
FY24-2517.14 %Handbook-Table-532026-09-19
FY23-2424.08 %Handbook-Table-532026-09-19
FY22-2311.54 %Handbook-Table-532026-09-19
FY21-227.07 %Handbook-Table-532026-09-19
FY20-210.54 %Handbook-Table-532026-09-19

Provenance

Reported by
Navi General Insurance
Regulatory form
Handbook-Table-53 · what this form contains
Reporting period
FY24-25
Source document
IRDAI Handbook Table 53 · Navi General Insurance's disclosure page
Last verified
2026-09-19