Chola MS General Insurance — Distribution Mix

Cholamandalam MS General Insurance's new business was led by the Brokers channel at 52.1% of premium for Q1 FY26-27, as reported in IRDAI form NL-36.

combined ratio, Q1 FY26-27
120.4%
+5.6 pts
incurred claims ratio, Q1 FY26-27
85.6%
+4.6 pts
net commission ratio, Q1 FY26-27
19.9%
+0.3 pts
expense ratio to gross premium, Q1 FY26-27
36.1%
+1.4 pts
Total premium, Q1 FY26-27
₹1,72,408 lakh
+1.5%
Leading channel, Q1 FY26-27
Brokers
52.1% of premium

Channel mix — quarter ended Q1 FY26-27 vs. Q1 FY25-26 (year ago)

Channel groupPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Brokers6,69,428₹89,864 lakh (52.1%)10,91,439₹92,448 lakh (54.4%)
Agents/POSP1,49,901₹29,026 lakh (16.8%)56,540₹10,884 lakh (6.4%)
Agents/POSP channels (2)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Individual Agents22,600₹6,823 lakh21,780₹5,424 lakh
Point of Sales Person (Direct)1,27,301₹22,203 lakh34,760₹5,460 lakh
Direct WebsiteNot disclosed₹0 lakh (0.0%)Not disclosed₹0 lakh (0.0%)
Banks3,45,097₹17,032 lakh (9.9%)4,12,295₹18,829 lakh (11.1%)
Direct non-websiteNot disclosed₹0 lakh (0.0%)Not disclosed₹0 lakh (0.0%)
Direct non-website channels (2)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Direct Business – Officers/EmployeesNot disclosedNot disclosedNot disclosedNot disclosed
Direct Business – OthersNot disclosedNot disclosedNot disclosedNot disclosed
Corporate Agents3,70,101₹35,216 lakh (20.4%)9,55,061₹46,613 lakh (27.4%)
Others50,757₹1,270 lakh (0.7%)73,071₹1,138 lakh (0.7%)
Others channels (7)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Micro AgentsNot disclosedNot disclosed0₹0 lakh
Common Service Centres (CSC)21,063₹869 lakh22,934₹627 lakh
Insurance Marketing FirmNot disclosedNot disclosed0₹0 lakh
MISP (Direct)29,694₹401 lakh50,137₹511 lakh
Web AggregatorsNot disclosedNot disclosedNot disclosedNot disclosed
Referral ArrangementsNot disclosedNot disclosedNot disclosedNot disclosed
OtherNot disclosedNot disclosedNot disclosedNot disclosed
Total, India15,85,284₹1,72,408 lakh (100%)25,88,406₹1,69,912 lakh (100%)

Per IRDAI Form NL-36 (Business Channels Wise), "For the Quarter" column. Channels are grouped into ARGO's own 7-way classification (Brokers, Agents/POSP, Direct Website, Banks, Direct non-website, Corporate Agents, Others) — click a group with more than one channel to see its own breakdown. "Total, India" sums the 15 channels extracted here and excludes "Business outside India," a separate geography line on the same form. Some insurers report "Direct Business"'s sub-channels (Officers/Employees, Online, Others) as one combined figure rather than a real breakdown — shown as "Not disclosed" for those rows rather than guessed.

Total premium by quarter, trend

PeriodTotal, India premiumPolicies
Q2 FY25-26₹1,74,335 lakh27,50,053
Q3 FY25-26₹1,91,977 lakh30,69,460
Q4 FY25-26₹1,95,206 lakh27,69,527
Q1 FY26-27₹1,72,408 lakh15,85,284