Aviva Life Insurance Claim Settlement Ratio (Life)

93.1%
Q3 FY24-25
Higher is better

Aviva Life Insurance's claim settlement ratio was 93.06% for Q3 FY24-25, as reported in IRDAI form L-40-CLAIMS-DATA.

Percentage of death claims settled (paid) out of total claims available for disposal in the period. Derived from L-40 reconciliation: claims paid ÷ (opening outstanding + intimated). Count-only — no amount-based CSR is possible from L-40 alone.

Note: Life L-40 is count-only. Do not conflate with the non-life CSR which also has an amount basis from NL-37.

Historical Data

PeriodValueSource formData as of
Q3 FY24-2593.1 %L-40-CLAIMS-DATA2026-09-06

Provenance

Reported by
Aviva Life Insurance
Regulatory form
L-40-CLAIMS-DATA · what this form contains
Reporting period
Q3 FY24-25
Source document
IRDA Forms-2024-25_Q3_Website_Public disclosure · Aviva Life Insurance's disclosure page
Extracted by
EverythingInsurance Research
Last verified
2026-09-06
Note
Derived: claims paid ÷ (opening outstanding + intimated), per L-40 reconciliation.