Claims Repudiation Ratio (Life) in Indian Insurance

Definition

Percentage of available claims repudiated during the period. Repudiated = denied under Section 45 of the Insurance Act (policy in force < 3 years). Legally distinct from rejected claims (policy terms). Formula: repudiated ÷ (opening outstanding + intimated).

Note: L-40 reports repudiated and rejected separately — these are legally distinct and must not be merged. Section 45 governs repudiation within 3 years of policy commencement.