Claim Settlement Ratio By Amount in Indian Insurance

Definition

Percentage of claim amount settled (paid) out of total claim amount available for disposal. Derived from NL-37 using claim amounts in ₹ lakh. Amount-based CSR can differ significantly from count-based due to claim size variation.

Note: Amount basis not available for life insurers from L-40. Do not compare life CSR (count) directly with non-life CSR (amount).