ICICI Lombard General Insurance — Distribution Mix

ICICI Lombard General Insurance's new business was led by the Brokers channel at 57.7% of premium for Q1 FY26-27, as reported in IRDAI form NL-36.

combined ratio, Q1 FY26-27
107.2%
+4.3 pts
incurred claims ratio, Q1 FY26-27
76.4%
+3.4 pts
net commission ratio, Q1 FY26-27
18.9%
+2.1 pts
expense ratio to gross premium, Q1 FY26-27
28.8%
+1.0 pts
Total premium, Q1 FY26-27
₹8,29,686 lakh
+7.6%
Leading channel, Q1 FY26-27
Brokers
57.7% of premium

Channel mix — quarter ended Q1 FY26-27 vs. Q1 FY25-26 (year ago)

Channel groupPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Brokers49,44,886₹4,78,325 lakh (57.7%)47,71,343₹4,51,313 lakh (58.5%)
Agents/POSP14,70,053₹1,24,028 lakh (14.9%)12,27,468₹1,07,759 lakh (14.0%)
Agents/POSP channels (2)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Individual Agents6,66,612₹98,119 lakh5,91,437₹86,744 lakh
Point of Sales Person (Direct)8,03,441₹25,909 lakh6,36,031₹21,015 lakh
Direct Website7,286₹82,086 lakh (9.9%)2,38,118₹10,714 lakh (1.4%)
Banks9,20,450₹70,235 lakh (8.5%)3,75,751₹44,651 lakh (5.8%)
Direct non-website7,56,042₹38,027 lakh (4.6%)2,01,014₹1,05,130 lakh (13.6%)
Direct non-website channels (2)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Direct Business – Officers/EmployeesNot disclosedNot disclosedNot disclosedNot disclosed
Direct Business – Others7,56,042₹38,027 lakh2,01,014₹1,05,130 lakh
Corporate Agents6,63,511₹13,241 lakh (1.6%)6,23,064₹30,618 lakh (4.0%)
Others15,56,989₹23,744 lakh (2.9%)14,31,932₹20,758 lakh (2.7%)
Others channels (7)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Micro AgentsNot disclosedNot disclosedNot disclosedNot disclosed
Common Service Centres (CSC)5,216₹90 lakh5,688₹108 lakh
Insurance Marketing Firm44,394₹2,274 lakh24,110₹1,393 lakh
MISP (Direct)14,96,026₹21,285 lakh14,02,055₹19,239 lakh
Web Aggregators11,353₹95 lakh79₹18 lakh
Referral ArrangementsNot disclosedNot disclosedNot disclosedNot disclosed
OtherNot disclosedNot disclosedNot disclosedNot disclosed
Total, India1,03,19,217₹8,29,686 lakh (100%)88,68,690₹7,70,943 lakh (100%)

Per IRDAI Form NL-36 (Business Channels Wise), "For the Quarter" column. Channels are grouped into ARGO's own 7-way classification (Brokers, Agents/POSP, Direct Website, Banks, Direct non-website, Corporate Agents, Others) — click a group with more than one channel to see its own breakdown. "Total, India" sums the 15 channels extracted here and excludes "Business outside India," a separate geography line on the same form. Some insurers report "Direct Business"'s sub-channels (Officers/Employees, Online, Others) as one combined figure rather than a real breakdown — shown as "Not disclosed" for those rows rather than guessed.

Total premium by quarter, trend

PeriodTotal, India premiumPolicies
Q2 FY25-26₹6,58,568 lakh84,67,169
Q3 FY25-26₹7,02,033 lakh1,13,76,507
Q4 FY25-26₹7,32,566 lakh1,05,58,503
Q1 FY26-27₹8,29,686 lakh1,03,19,217