ICICI Lombard General Insurance Claim Settlement Ratio (General/Health)
81.0%
FY24-25
ICICI Lombard General Insurance's claim settlement ratio was 80.9779% for FY24-25, as reported in IRDAI form Handbook-Table-53.
What this measures
Percentage of claims settled (paid) by count out of total claims available for disposal. Derived from NL-37: claims paid ÷ (opening outstanding + intimated). Comparable across general and standalone health insurers.
Note: NL-37 provides both count and amount — use nonlife.amount variant for value-based comparison.
Historical Data
| Period | Value | Source form | Data as of |
|---|---|---|---|
| FY24-25 | 81.0 % | Handbook-Table-53 | 2026-09-19 |
| FY23-24 | 81.0 % | Handbook-Table-53 | 2026-09-19 |
| FY22-23 | 85.4 % | Handbook-Table-53 | 2026-09-19 |
| FY21-22 | 80.4 % | Handbook-Table-53 | 2026-09-19 |
| FY20-21 | 76.9 % | Handbook-Table-53 | 2026-09-19 |
Provenance
- Reported by
- ICICI Lombard General Insurance
- Regulatory form
- Handbook-Table-53 · what this form contains
- Reporting period
- FY24-25
- Source document
- IRDAI Handbook Table 53 · ICICI Lombard General Insurance's disclosure page
- Last verified
- 2026-09-19