HDFC ERGO General Insurance — Distribution Mix

HDFC ERGO General Insurance's new business was led by the Brokers channel at 45.7% of premium for Q1 FY26-27, as reported in IRDAI form NL-36.

combined ratio, Q1 FY26-27
110.6%
−9.5 pts
incurred claims ratio, Q1 FY26-27
87.5%
−4.4 pts
net commission ratio, Q1 FY26-27
-6.3%
−6.3 pts
expense ratio to gross premium, Q1 FY26-27
31.8%
+0.1 pts
Total premium, Q1 FY26-27
₹4,12,530 lakh
+20.6%
Leading channel, Q1 FY26-27
Brokers
45.7% of premium

Channel mix — quarter ended Q1 FY26-27 vs. Q1 FY25-26 (year ago)

Channel groupPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Brokers13,65,293₹1,88,322 lakh (45.7%)15,10,423₹1,68,196 lakh (49.2%)
Agents/POSP4,21,129₹99,164 lakh (24.0%)3,40,693₹78,752 lakh (23.0%)
Agents/POSP channels (2)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Individual Agents3,79,289₹96,034 lakh3,06,043₹76,473 lakh
Point of Sales Person (Direct)41,840₹3,130 lakh34,650₹2,279 lakh
Direct Website81,802₹12,834 lakh (3.1%)75,996₹11,524 lakh (3.4%)
Banks52,66,250₹43,666 lakh (10.6%)12,11,398₹31,240 lakh (9.1%)
Direct non-website11,86,996₹49,626 lakh (12.0%)7,62,784₹43,022 lakh (12.6%)
Direct non-website channels (2)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Direct Business – Officers/EmployeesNot disclosedNot disclosedNot disclosedNot disclosed
Direct Business – Others11,86,996₹49,626 lakh7,62,784₹43,022 lakh
Corporate Agents6,97,055₹14,865 lakh (3.6%)2,21,717₹5,621 lakh (1.6%)
Others1,75,880₹4,053 lakh (1.0%)2,12,808₹3,710 lakh (1.1%)
Others channels (7)
ChannelPolicies, Q1 FY26-27Premium, Q1 FY26-27Policies, Q1 FY25-26Premium, Q1 FY25-26
Micro AgentsNot disclosedNot disclosedNot disclosedNot disclosed
Common Service Centres (CSC)11,146₹537 lakh16,558₹620 lakh
Insurance Marketing Firm8,180₹1,236 lakh2,892₹661 lakh
MISP (Direct)1,56,053₹2,214 lakh1,92,880₹2,368 lakh
Web Aggregators501₹66 lakh478₹61 lakh
Referral ArrangementsNot disclosedNot disclosedNot disclosedNot disclosed
OtherNot disclosedNot disclosedNot disclosedNot disclosed
Total, India91,94,405₹4,12,530 lakh (100%)43,35,819₹3,42,065 lakh (100%)

Per IRDAI Form NL-36 (Business Channels Wise), "For the Quarter" column. Channels are grouped into ARGO's own 7-way classification (Brokers, Agents/POSP, Direct Website, Banks, Direct non-website, Corporate Agents, Others) — click a group with more than one channel to see its own breakdown. "Total, India" sums the 15 channels extracted here and excludes "Business outside India," a separate geography line on the same form. Some insurers report "Direct Business"'s sub-channels (Officers/Employees, Online, Others) as one combined figure rather than a real breakdown — shown as "Not disclosed" for those rows rather than guessed.

Total premium by quarter, trend

PeriodTotal, India premiumPolicies
Q2 FY25-26₹3,96,287 lakh1,07,36,442
Q3 FY25-26₹3,59,667 lakh1,50,17,778
Q4 FY25-26₹4,04,501 lakh1,29,55,956
Q1 FY26-27₹4,12,530 lakh91,94,405