ECGC Claim Settlement Ratio (General/Health)

39.0%
FY24-25
Higher is better

ECGC's claim settlement ratio was 38.9578% for FY24-25, as reported in IRDAI form Handbook-Table-53.

Percentage of claims settled (paid) by count out of total claims available for disposal. Derived from NL-37: claims paid ÷ (opening outstanding + intimated). Comparable across general and standalone health insurers.

Note: NL-37 provides both count and amount — use nonlife.amount variant for value-based comparison.

Historical Data

PeriodValueSource formData as of
FY24-2539.0 %Handbook-Table-532026-09-19
FY23-2439.7 %Handbook-Table-532026-09-19
FY22-2337.6 %Handbook-Table-532026-09-19
FY21-2239.1 %Handbook-Table-532026-09-19
FY20-2131.2 %Handbook-Table-532026-09-19

Provenance

Reported by
ECGC
Regulatory form
Handbook-Table-53 · what this form contains
Reporting period
FY24-25
Source document
IRDAI Handbook Table 53 · ECGC's disclosure page
Last verified
2026-09-19