Chola MS General Insurance Claim Settlement Ratio (General/Health)

74.5%
FY24-25
Higher is better

Cholamandalam MS General Insurance's claim settlement ratio was 74.4786% for FY24-25, as reported in IRDAI form Handbook-Table-53.

Percentage of claims settled (paid) by count out of total claims available for disposal. Derived from NL-37: claims paid ÷ (opening outstanding + intimated). Comparable across general and standalone health insurers.

Note: NL-37 provides both count and amount — use nonlife.amount variant for value-based comparison.

Historical Data

PeriodValueSource formData as of
FY24-2574.5 %Handbook-Table-532026-09-19
FY23-2476.6 %Handbook-Table-532026-09-19
FY22-2376.0 %Handbook-Table-532026-09-19
FY21-2276.7 %Handbook-Table-532026-09-19
FY20-2172.4 %Handbook-Table-532026-09-19

Provenance

Reported by
Chola MS General Insurance
Regulatory form
Handbook-Table-53 · what this form contains
Reporting period
FY24-25
Source document
IRDAI Handbook Table 53 · Chola MS General Insurance's disclosure page
Last verified
2026-09-19