Understanding IRDAI Non-Life Disclosure Forms

NL-20 and NL-37 are the two primary data sources for general and standalone health insurer metrics. Here is what each form contains and the critical denominator difference that makes NWP-based and GDP-based ratios incomparable.

NL-20: Financial Indicators

NL-20 is the primary financial ratios form for non-life insurers. It contains:

NL-37: Claims Reconciliation

NL-37 provides a reconciliation of claims from opening balance to closing balance for the period. This form is the source for non-life claim settlement ratios. The table structure is:

RowDescription
Claims outstanding (opening)Claims pending at start of period
Claims reportedNew claims received during period
Claims settledClaims paid and closed during period → CSR numerator
Claims repudiatedClaims formally rejected
Claims CWOPClosed Without Payment — includes withdrawn claims
Claims outstanding (closing)Claims still pending at end of period

The claim settlement ratio is computed as: settled ÷ (opening outstanding + reported). Claims are typically reported by segment: motor OD, motor TP, health, fire, marine cargo, marine hull, engineering, liability, and others.

The two denominator problem: NWP vs GDP

NL-20 reports expense ratios and combined ratios using two different denominator definitions. This is the most common source of confusion when comparing non-life insurer metrics.

NWP (Net Written Premium): The premium the insurer keeps after ceding reinsurance. This is the traditional denominator. NWP-based expense ratio = Management expenses ÷ Net Written Premium.

GDP (Gross Direct Premium): The total premium collected from policyholders before any reinsurance cession. IRDAI introduced this denominator in 2021 because some insurers were ceding large proportions of their premium to reinsurers, making their NWP-based expense ratios look artificially low. GDP-based ratios are harder to game.

Rule: Only compare expense ratios or combined ratios that use the same denominator. An insurer's GDP-based combined ratio is not comparable to another's NWP-based combined ratio. This platform labels which denominator is used for every metric.

NL-47: Product-wise disclosures (V2)

NL-47 contains product-level disclosures by UIN (Unique Identification Number — IRDAI's product code). It allows segment-by-segment analysis of premium, claims, and incurred ratios for every product a non-life insurer offers. With over 1,800 active product UINs in the market, this form is the source for product-level comparison.

Product-level analysis from NL-47 is on the roadmap for this platform (V2). For now, insurer-level metrics from NL-20 and NL-37 are the primary data.

Related:Full index of IRDAI disclosure forms ·Solvency ratio (NL-20) ·Claim settlement ratio (NL-37)