{ "metric": { "id": "claims.settlement_ratio.nonlife.count", "slug": "claims-settlement-ratio-nonlife-count", "name": "Claims Settlement Ratio — Non-Life (by count)", "metric_short_name": "claim settlement ratio", "unit": "%", "definition": "Percentage of claims settled (paid) by count out of total claims available for disposal. Derived from NL-37: claims paid ÷ (opening outstanding + intimated). Comparable across general and standalone health insurers.", "higher_is_better": true, "metric_status": "derived_regulatory", "regulatory_form": "NL-37", "applicable_to": [ "general", "health" ] }, "facts": [ { "insurer_id": "acko-general", "insurer_name": "Acko General Insurance", "insurer_slug": "acko-general", "value": 74.9509, "unit": "%", "reporting_period_label": "Q1 FY26-27", "reporting_period_end": "2026-06-30", "provenance": { "reported_by": "", "regulatory_form": "NL-37-CLAIMS-DATA", "reporting_period": "Q1 FY26-27", "source_document": null, "source_url": null, "extracted_by": "irw_adapter v1", "last_verified": "2026-11-03", "extraction_note": "NL-37: paid=128977.0, opening_os=27766.0, reported=144316.0 (reported = sum of sub-rows, header row's own total not trusted -- see module docstring)", "source_page": null } }, { "insurer_id": "national-insurance", "insurer_name": "National Insurance Company", "insurer_slug": "national-insurance", "value": 52.7162, "unit": "%", "reporting_period_label": "Q1 FY26-27", "reporting_period_end": "2026-06-30", "provenance": { "reported_by": "", "regulatory_form": "NL-37-CLAIMS-DATA", "reporting_period": "Q1 FY26-27", "source_document": null, "source_url": null, "extracted_by": "irw_adapter v1", "last_verified": "2026-11-03", "extraction_note": "NL-37: paid=551153.0, opening_os=392493.0, reported=653016.0 (reported = sum of sub-rows, header row's own total not trusted -- see module docstring)", "source_page": null } }, { "insurer_id": "zuno-general", "insurer_name": "Zuno General Insurance", "insurer_slug": "zuno-general", "value": 70.8938, "unit": "%", "reporting_period_label": "Q1 FY26-27", "reporting_period_end": "2026-06-30", "provenance": { "reported_by": "", "regulatory_form": "NL-37-CLAIMS-DATA", "reporting_period": "Q1 FY26-27", "source_document": null, "source_url": null, "extracted_by": "irw_adapter v1", "last_verified": "2026-11-03", "extraction_note": "NL-37: paid=33486.0, opening_os=7132.0, reported=40102.0 (reported = sum of sub-rows, header row's own total not trusted -- see module docstring)", "source_page": null } }, { "insurer_id": "sbi-general", "insurer_name": "SBI General Insurance", "insurer_slug": "sbi-general", "value": 77.734, "unit": "%", "reporting_period_label": "Q4 FY25-26", "reporting_period_end": "2026-03-31", "provenance": { "reported_by": "", "regulatory_form": "NL-37-CLAIMS-DATA", "reporting_period": "Q4 FY25-26", "source_document": null, "source_url": null, "extracted_by": "irw_adapter v1", "last_verified": "2026-11-03", "extraction_note": "NL-37: paid=501562.0, opening_os=104306.0, reported=540923.0 (reported = sum of sub-rows, header row's own total not trusted -- see module docstring)", "source_page": null } }, { "insurer_id": "zurich-kotak", "insurer_name": "Zurich Kotak General Insurance", "insurer_slug": "zurich-kotak", "value": 80.2015, "unit": "%", "reporting_period_label": "Q3 FY25-26", "reporting_period_end": "2025-12-31", "provenance": { "reported_by": "", "regulatory_form": "NL-37-CLAIMS-DATA", "reporting_period": "Q3 FY25-26", "source_document": null, "source_url": null, "extracted_by": "irw_adapter v1", "last_verified": "2026-11-03", "extraction_note": "NL-37: paid=183590.0, opening_os=10345.0, reported=218566.0 (reported = sum of sub-rows, header row's own total not trusted -- see module docstring)", "source_page": null } }, { "insurer_id": "bajaj-allianz-general", "insurer_name": "Bajaj Allianz General Insurance", "insurer_slug": "bajaj-allianz-general", "value": 87.3024, "unit": "%", "reporting_period_label": "Q2 FY25-26", "reporting_period_end": "2025-09-30", "provenance": { "reported_by": "", "regulatory_form": "NL-37-CLAIMS-DATA", "reporting_period": "Q2 FY25-26", "source_document": null, "source_url": null, "extracted_by": "irw_adapter v1", "last_verified": "2026-11-03", "extraction_note": "NL-37: paid=2983655.0, opening_os=201049.0, reported=3216560.0 (reported = sum of sub-rows, header row's own total not trusted -- see module docstring)", "source_page": null } }, { "insurer_id": "kshema-general", "insurer_name": "Kshema General Insurance", "insurer_slug": "kshema-general", "value": 42.6877, "unit": "%", "reporting_period_label": "Q1 FY25-26", "reporting_period_end": "2025-06-30", "provenance": { "reported_by": "", "regulatory_form": "NL-37-CLAIMS-DATA", "reporting_period": "Q1 FY25-26", "source_document": null, "source_url": null, "extracted_by": "irw_adapter v1", "last_verified": "2026-11-03", "extraction_note": "NL-37: paid=26581.12, opening_os=17827.72, reported=44441.06 (reported = sum of sub-rows, header row's own total not trusted -- see module docstring)", "source_page": null } }, { "insurer_id": "zurich-kotak", "insurer_name": "Zurich Kotak General Insurance", "insurer_slug": "zurich-kotak", "value": 81.7859, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "hdfc-ergo", "insurer_name": "HDFC ERGO General Insurance", "insurer_slug": "hdfc-ergo", "value": 93.5082, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "go-digit-general", "insurer_name": "Digit General Insurance", "insurer_slug": "go-digit-general", "value": 90.692, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "agriculture-insurance", "insurer_name": "Agriculture Insurance Company of India", "insurer_slug": "agriculture-insurance", "value": 22.5046, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "care-health", "insurer_name": "Care Health Insurance", "insurer_slug": "care-health", "value": 95.1855, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "manipal-cigna", "insurer_name": "ManipalCigna Health Insurance", "insurer_slug": "manipal-cigna", "value": 93.0634, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "narayana-health-insurance", "insurer_name": "Narayana Health Insurance", "insurer_slug": "narayana-health-insurance", "value": 91.6667, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "kshema-general", "insurer_name": "Kshema General Insurance", "insurer_slug": "kshema-general", "value": 34.4021, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "united-india", "insurer_name": "United India Insurance", "insurer_slug": "united-india", "value": 84.9144, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "iffco-tokio", "insurer_name": "IFFCO Tokio General Insurance", "insurer_slug": "iffco-tokio", "value": 82.0247, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "generali-central", "insurer_name": "Generali Central Insurance (formerly Future Generali)", "insurer_slug": "generali-central", "value": 88.2478, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "generali-central", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "cholamandalam-ms-general", "insurer_name": "Chola MS General Insurance", "insurer_slug": "cholamandalam-ms-general", "value": 74.4786, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "ecgc", "insurer_name": "ECGC", "insurer_slug": "ecgc", "value": 38.9578, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "navi-general", "insurer_name": "Navi General Insurance", "insurer_slug": "navi-general", "value": 72.3506, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "galaxy-health", "insurer_name": "Galaxy Health Insurance", "insurer_slug": "galaxy-health", "value": 66.6667, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "liberty-general", "insurer_name": "Liberty General Insurance", "insurer_slug": "liberty-general", "value": 87.5848, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "tata-aig", "insurer_name": "Tata AIG General Insurance", "insurer_slug": "tata-aig", "value": 80.2169, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "shriram-general", "insurer_name": "Shriram General Insurance", "insurer_slug": "shriram-general", "value": 71.7934, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "universal-sompo", "insurer_name": "Universal Sompo General Insurance", "insurer_slug": "universal-sompo", "value": 91.3232, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "oriental-insurance", "insurer_name": "Oriental Insurance Company", "insurer_slug": "oriental-insurance", "value": 85.5239, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "reliance-general", "insurer_name": "Reliance General Insurance", "insurer_slug": "reliance-general", "value": 90.4027, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "raheja-qbe", "insurer_name": "Raheja QBE General Insurance", "insurer_slug": "raheja-qbe", "value": 77.7403, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "star-health", "insurer_name": "Star Health Insurance", "insurer_slug": "star-health", "value": 78.5049, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "niva-bupa", "insurer_name": "Niva Bupa Health Insurance", "insurer_slug": "niva-bupa", "value": 90.6371, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "aditya-birla-health", "insurer_name": "Aditya Birla Health Insurance", "insurer_slug": "aditya-birla-health", "value": 94.0877, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "sbi-general", "insurer_name": "SBI General Insurance", "insurer_slug": "sbi-general", "value": 88.0741, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "acko-general", "insurer_name": "Acko General Insurance", "insurer_slug": "acko-general", "value": 88.6161, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "zuno-general", "insurer_name": "Zuno General Insurance", "insurer_slug": "zuno-general", "value": 84.8582, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "bajaj-allianz-general", "insurer_name": "Bajaj Allianz General Insurance", "insurer_slug": "bajaj-allianz-general", "value": 91.566, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "national-insurance", "insurer_name": "National Insurance Company", "insurer_slug": "national-insurance", "value": 76.8418, "unit": "%", "reporting_period_label": "FY24-25", "reporting_period_end": "2025-03-31", "provenance": { "reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY24-25", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } }, { "insurer_id": "icici-lombard", "insurer_name": "ICICI Lombard General Insurance", "insurer_slug": "icici-lombard", "value": 80.9779, "unit": "%", "reporting_period_label": "FY24-25", 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"reported_by": "irdai", "regulatory_form": "Handbook-Table-53", "reporting_period": "FY20-21", "source_document": "IRDAI Handbook Table 53", "source_url": null, "extracted_by": null, "last_verified": "2026-09-19", "extraction_note": null, "source_page": null } } ], "meta": { "generated_at": "2026-11-15", "source": "IRDAI public disclosures", "api_version": "v1", "licence": "Facts derived from IRDAI public disclosure data. Republication with attribution permitted subject to applicable Indian law." } }